We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (16)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
15 Nov 2018 09:30
Shipping for 9 days in good condition, not wrinkled. The Main Thing that would have paints))) Is Recommended.
14 Nov 2018 08:20
Fast delivery and neatly.
13 Nov 2018 03:57
Very very Thank you fast shipment recommend good store
12 Nov 2018 19:16
excellent thank you
12 Nov 2018 17:07
Is such which in its D is cripcion foremost very tidy and watch out of the fabric. .. I love, the product arrived earlier than expected recommend this store to 100%
12 Nov 2018 12:45
This is freaking awesome. Fast shipping, and got exactly as described. It’s so much fun. Can’t wait to be done painting it. Will def order from again.
12 Nov 2018 02:09
Заказ пришёл быстро. Картина супер.
11 Nov 2018 23:29
Очень быстрая доставка до г.Красноярска. 10 дней! Это рекорд)) спасибо большое продавцу. Упаковано все хорошо. Холст и краски хорошо упакованы. Пока не рисовала. Но надеюсь цвета будут такие же насыщенные.
11 Nov 2018 12:46
Toile très bien correspond à la description seul point négatif il n'y avait pas le tube de protection pour la toile.
11 Nov 2018 05:18
Очень качественная бумага!! пришло свёрнутое в рулон, все очень аккуратно, буду заказывать еще!
10 Nov 2018 04:02
2 Nov 2018 09:22
1 Nov 2018 09:51
31 Oct 2018 17:31
Delivery 10 days, all good, the picture is very beautiful. Seller recommend
31 Oct 2018 15:11
It 'S very quickly to Kaliningrad 11 days. Sealed well, not what was not damaged. Prodovtsa recommend
30 Oct 2018 19:18
As described, beautiful colours, but would suggest using better brushes. Comes with everything needed to complete the project, but you could easily substitute other colours if you had another colour scheme in mind. The design in VERY small and detailed, takes a lot of time and patience, but worth it as the piece comes together. Arrived within a month.
29 Oct 2018 13:19
Cool picture) do not paint dry, brush is. The piece of wallpaper caused outline here and picture)
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